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Free Shipping for HK / Macau Order Over HK$500

    Shipping Information

    Hong Kong Order

    Customers are entitled to enjoy free domestic delivery service upon HK$500 purchase. 

    For any orders below HK$500, a standard delivery charge of HK$35 will be applicable. Alternatively, you can settle the delivery charge upon receiving the products at S.F. Express self pickup points or EF lockers. 

    Your ordered products will be directly delivered by Hong Kong Post or S.F. Express to your shipping address 

    If you would like to pick up at S.F. Self Pickup Points or EF Lockers, please input the corresponding address and code during check-out. Please refer to below links for the addresses of S.F Self Pickup Points or EF Lockers.

    The usual delivery time is 2-3 working days (from Monday to Friday, except public holiday) after dispatch.

    Macau Order

    Customers are entitled to enjoy free shipping upon HK$500 purchase. 

    For any orders below HK$500, a standard delivery charge of HK$50 will be applicable.

    The usual delivery time is 3-4 working days (from Monday to Friday, except public holiday) after dispatch.

    International Order

    We deliver goods to Taiwan, Singapore, Malaysia, Thailand, South Korea and Japan. We deliver your order by Hong Kong Post or S.F. Express. Shipping cost will be calculated at check out. The usual delivery time is 7-14 working days.

    *In light of the current situation of COVID-19, please be aware that overseas delivery may be delayed.

    Customers are entitled to enjoy free shipping upon purchase the below amount:

    Taiwan, Singapore, Malaysia, Thailand and South Korea - Order over HKD1300

    Japan - Order over HKD1500

    *Taiwan - Customers from Taiwan should have completed the real-name authentication for customs clearance before placing any order with us. And please provide your personal ID number in the "Special instruction" at the checkout page. If you have further inquiries, please contact S.F Express for details. Please be noted that dolls and toys cannot be shipped to Taiwan via S.F Express. Additional shipping fees may be applied if these items are shipped by other couriers. 

    Please noted that custom fees and import taxes may occur, and customers will be responsible for the corresponding fees for receiving the order.

    Order processing time

    Orders will be dispatched in 2-3 working days depends on availability, after order received and payment cleared.

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